Protected Mode is a “sandbox” that is essentially a read-only mode.

Organizations.Īdobe Acrobat Pro DC Continuous Protected Mode must be enabled. Vendors are constantly updating and patching their products to address newly discovered security vulnerabilities. Security flaws with software applications are discovered daily. The Adobe Acrobat Pro DC Continuous latest security-related software updates must be installed.

again - not really greatĢ.Findings (MAC III - Administrative Sensitive) Finding ID But then the user has to set all his preferences, settings, etc. deleting the user profile of this specific user on that computer, and it works again. With another user, on the same machine, Adobe Reader does not crash.ġ. I got it running on another machine, with 32-bit Version of Adobe Reader DC.īUT there is another problem then - it asks for administrative privileges, since our normal users do not have them, I provide the credentials of our local admin account, but then the initial problem does not occur anymore.Īdobe Reader DC is only crashing (processing digital certificate signature) for this specific user on this machine. With installed 64-Bit Version of Adobe Reader DC the tool will not start the software, because it does not detect the installation. You may also take a look at the help article listed below for more details.

Note: Please turn on the security after testing.Īlso, please check for any missing/pending updates for computer OS and try updating them. Go to Edit (Windows), Adobe Acrobat DC (Mac) > Preferences > Enhanced Security > Turn Off the protected mode and uncheck the enhanced security > Click ok If it still doesn't work please try to turn off the protected mode for testing and see if that makes any difference. You may also download the patch manually using the link and see if that helps. As described the application is crashing on opening/signing the PDF documents.Īre you trying to open the documents stored on a shared network/drive? If yes, please try to download the documents to your computer locally and then try to open with Adobe Acrobat DC and check.Īs we can see you are using an old version 20.009.20063 of Adobe Acrobat DC, please update the application to the new version 20.009.20074 from the help menu > check for updates.

Adobe acrobat professional dc